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Support
One of the benefits of doing business with EZ Healthcare is its world-class software support. As longtime experts in healthcare software, we are deeply familiar with not only the relevant technology, but also the non-technical issues that can cause costly problems and delays. We are dedicated to keeping our customers safe from these problems. When government standards change, you can rely on EZ to be proactive in getting you the latest software updates, training, and follow-up support to keep those changes from disrupting your practice.
As a nimble, customer-focused company, we provide ongoing support as needed. When you are ready to use advanced features, or when new staff members join your practice, call us for a training update. In many cases, this training can be provided over the phone and/or the web.
- Standard Technical Support Mon-Fri, 8A - 5P, MST includes:
- Unlimited Updates
- E-Mail Support
- Internet Based Support
- Phone Support
- Remote Control Support
- Optional 24-hour Emergency Support Available (at additional cost)